Returns and Refund Policies
At Sukrit we strive to give you the best possible shopping experience. However we cannot accept exchange or return of opened or used products once sold or delivered.Sukrit Ayurveda is not responsible for any damage caused after delivery.In case of any problem or quality issue with the product, we exchange the product. You can give us a call or email us within 24 hours of delivery. You can CONTACT US or mail us at [email protected] and our Customer Care will assist you on this.
Returns and exchange requests will be subject to checking by Sukrit Ayurveda.Damages due to neglect, improper usage or wrong application will not be entertained under this Policy.All returned items must be accompanied by a copy of the original receipt, a return / exchange authorization number and in unopened, saleable condition.Shipping charge would not be included in the refund value of your order as these are non-refundable charges.Your return/refunds request will be accepted within the time frame of one week from date of delivery.Once your return/refunds request has been accepted, the process will be completed within 7-21 business days.
In case of cancellation before shipment, we process the refund within 24-48 business hours after receiving the cancellation request.In case of cancellation once the shipment has already been dispatched or if it is being returned, we process the refund once the products have been received and verified at our warehouse.In case of cancellation of order within the timeline of one week from date of delivery, you will be charged 2.5% as payment gateway charges and shipment charges only. The balance will be refunded to the cardholder and credited through the same payment instrument.